Protedyne launched in June of 2000 to bring best practices in industrial automation to the pharmaceutical and biotech industries and help revolutionize the modern laboratory. Our robust platforms make it possible for the diagnostic testing industry to manage high throughput volumes and stringent turn-around deadlines more efficiently.
At Protedyne, we are devoted to customer satisfaction and positive relationships. On the rare occasion there is an issue, clients can depend on our highly skilled staff of robotics engineers and applications scientists to offer expert remedies.
Our ability to access and service each of our installed automation systems remotely via secure Internet connection gives us the ability to diagnose and fix the majority of problems without need of a service visit.
In the event a site visit is necessary, our field service engineers are prepared to resolve problems upon arrival—not just troubleshoot the process—allowing labs to return to their normal states of operation as soon as possible.